Exterior cleaning and facilities management · 24-hour support Call 0800 622 6575 or 07855 642616

For business customers

Proof of every visit. For every site.

Our team records every commercial visit in the Paragon app: photos, site checks and sign-off. You see it all in your own customer login, along with the figures that show how your sites are being looked after.

Each visit

What gets recorded on site.

The operative can't sign a visit off until the photos and checks are done, and a manager approves every visit before it appears in your login.

Unit 4, High StreetCompleted
Example before photo
Forecourt · Before
Example after photo
Forecourt · After
  • Location checked against the site boundary
  • Site checklist completed
  • Signed off by the site manager
Example visit record, for illustration

Before and after photos

Every visit is photographed before and after, plus overview shots of the site, taken on the day by the operative doing the work.

GPS-checked attendance

When the visit is signed off, the operative's phone records its GPS position and checks it against your site's boundary. If it doesn't match, the visit can't be signed off without a written reason.

Site checklists

Your site and service can have its own checklist of what we clean, and the operative ticks it off before the visit can be signed off.

Sign-off on site

Your site representative signs the visit off on the operative's phone, and you see who signed it and their role. Out-of-hours visits are marked as such.

Checked before you see it

A Paragon manager reviews every visit record before it is released to your login, so what you see has been checked.

Every site in one place

All your sites on one screen, each with visits completed, open problems and the date of the last clean. Search by site name.

KPIs and reports

The figures, site by site.

Every site shows its completed visits, missed visits and completion rate, for any month or its whole history. The monthly proof-of-work report pulls it together across your sites.

VisitsCompleted this month
MissedVisits that didn't happen
On time %Done on or before the due date
SitesCovered in the report

Monthly proof-of-work report

For each site: the date, service and result of every visit (completed, late or missed), with the number of photos and who signed it off.

Print or save as PDF

Save the report as a PDF to send to your head office, landlord or auditors.

Service history

Look back over any month or a site’s whole history, with the photos and sign-off for each visit.

Talk to us

Raise it from the site page.

Report a problem

Tell us about a problem at any site. You can see when we pick it up and our update as we deal with it.

Request extra work

Ask for a one-off job at a site, such as gutters or a deep clean, without picking up the phone.

Rate each visit

Give any completed visit a star rating. A low rating opens a problem for our management team to follow up.

Getting set up

Logins for your team, sites set up by us.

We set up your sites, checklists and logins. One login can cover several sites or several companies in your group, or we can limit someone to just their own sites. Invoices stay with your accounts team as now.

24-hour support by phone, WhatsApp or through your customer login.